All Categories

Return & Refund Policy

Return Policy

How to return (within 7 days)

  1. Include a print out of your order confirmation or your full name and order number along with your package.
  2. Ship the item to our office:
  3. Indiana Drives & Engineering Pvt. Ltd.
  4. PAP D153, OPP TITAN COMPANY, TTC Industrial Area, MIDC Industrial Area, Shiravane, Nerul, Navi Mumbai, Maharashtra 400706

RETURN ELIGIBILITY CONDITION :

Buyer cancel the order before dispatch the material, 100% amount will be refunded on buyers account within 24Hrs after confirmation from Indiana service. The product should be unused, with non-tampered quality check seals/return tags/warranty seals (wherever applicable). In any case, the amount of duties or taxes shall not be refunded to customers by Indiana.

Undamaged Packing :

Product & Packing should be undamaged with original packing or Box.

Non-returnable Items

Items that are marked as non returnable cannot be replaced or refunded for.

Defective/ Damage Item

Claim of a defective or a damaged item must be made 2 days from the date of delivery. Items that are defective or damaged can be repaired, exchanged or replaced upon inspection of the product.

Exchange

Exchange once approved needs to be shipped back to our office. Upon receiving the package allow us 2-3 business days to process and ship the replacement.

Refunds

Refunds generally take 3-5 business days to reflect in your account from the date of processing.

Shipping and Handling fees are non refundable